To clear your browser's cache:

  1. Close all of your open browser windows
  2. Open your browser to a blank page
  3. If you're using a PC, select Ctrl + Shift + Del to bring up your browser's settings.
  4. If you're using a Mac, select Cmd + Shift + Del to bring up your browser's settings. 


Make sure the checkbox next to Cached Images and Files, then select the Clear Browsing Data. 


Make sure that the Time Range to Clear box is set to Everything. Make sure that the checkbox Cache is checked. Select Clean Now.

Internet Explorer

Select the box Temporary Internet Files. Press Delete.

Safari (Mac)

Click on the Privacy tab. Select the button Remove All Website Data. Click Remove Now in the window that appears.